Legal · Prime Pinnacle Investments
How we collect, use, and protect the information you share with us.
Prime Pinnacle Investments, LLC ("Prime Pinnacle," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website, apply for a loan, invest with us, or otherwise interact with our services — and how we use, share, and safeguard that information.
By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.
We collect information you provide to us directly, information gathered automatically as you use our site, and information from third-party sources when it's relevant to evaluating a loan or investment relationship.
When you fill out a form, apply for financing, express interest in investing, or contact us, we may collect:
When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on pages, and general geographic location (such as city or region). This information helps us understand how our site is used and improve our visitors' experience.
In the course of evaluating a loan application or investor relationship, we may obtain information from third parties such as credit bureaus, background check providers, title companies, real estate data services, and identity verification services. We only request information necessary to make an informed lending or investment decision.
We use the information we collect to operate our business, serve our borrowers and investors, and comply with legal obligations. Specifically, we may use your information to:
We do not sell your personal information, and we do not use it for purposes materially different from those described in this policy without notifying you.
We share your information only with parties who need it to support the services we provide or to meet legal obligations. Categories of recipients include:
We require our service providers to handle your information consistent with this Privacy Policy and applicable law. We do not sell or rent your personal information to third parties for their own marketing purposes.
Our website uses cookies, pixels, and similar technologies to recognize returning visitors, remember your preferences, measure site performance, and support marketing efforts. Cookies are small text files placed on your device when you visit a website.
You can control cookies through your browser settings, including deleting existing cookies and blocking future ones. Disabling cookies may affect how the website functions. Some browsers also offer a "Do Not Track" signal — because there is no industry-standard response, our site does not currently respond to these signals.
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. This includes secure document upload portals, encrypted data transmission where appropriate, access controls, and ongoing staff training.
Despite these safeguards, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk. If you believe your information has been compromised, please contact us immediately using the information at the bottom of this policy.
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. Retention periods vary based on the type of information and the legal, tax, audit, or accounting obligations that apply to it.
When information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our internal data retention procedures.
Depending on where you live, you may have certain rights regarding the personal information we hold about you. These rights may include:
To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.
To stop receiving marketing emails, you can also click the "unsubscribe" link in any marketing email we send. Please note that even if you opt out of marketing messages, we may still send you transactional communications related to your loan or investment.
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information.
We do not sell your personal information as that term is defined under California law, and we do not share personal information for cross-context behavioral advertising in a way that would require an opt-out right under California law.
California residents may submit rights requests by contacting us using the details in the Contact Us section. We will not discriminate against you for exercising any of your privacy rights.
Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete that information.
Our website may contain links to third-party websites, applications, or services that are not operated by Prime Pinnacle Investments. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party site you visit, as we are not responsible for their practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice on our website or by email.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out to us:
Our team is happy to walk you through how your information is handled.