Privacy Policy

Information We Collect

We collect information you provide to us directly, information gathered automatically as you use our site, and information from third-party sources when it's relevant to evaluating a loan or investment relationship.

Information You Provide Directly

When you fill out a form, apply for financing, express interest in investing, or contact us, we may collect:

• Full name, mailing address, email address, and phone number
• Business or entity name, role, and related contact details
• Property address and property-specific details for loan applications
• Financial information relevant to underwriting, including income, assets, liabilities, and credit authorization
• Investment-related information, including accreditation status and funding sources
• Any messages, documents, or attachments you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, time spent on pages, and general geographic location (such as city or region). This information helps us understand how our site is used and improve our visitors' experience.

Information from Third Parties

In the course of evaluating a loan application or investor relationship, we may obtain information from third parties such as credit bureaus, background check providers, title companies, real estate data services, and identity verification services. We only request information necessary to make an informed lending or investment decision.

How We Use Your Information

We use the information we collect to operate our business, serve our borrowers and investors, and comply with legal obligations. Specifically, we may use your information to:

• Evaluate, process, and service loan applications, investments, and related transactions
• Verify your identity and conduct credit, background, and due diligence checks
• Communicate with you about your application, account, loan, or investment
• Respond to questions, requests, or feedback you send us
• Send you information about our loan programs, investment opportunities, and updates — only where permitted by law and your preferences
• Improve our website, services, marketing, and internal operations
• Detect, prevent, and investigate fraud, security incidents, or unauthorized activity
• Comply with applicable laws, regulations, subpoenas, and court orders

We do not sell your personal information, and we do not use it for purposes materially different from those described in this policy without notifying you.

How We Share Your Information

We share your information only with parties who need it to support the services we provide or to meet legal obligations. Categories of recipients include:

• Service providers who help us operate our business, such as document management platforms, email and marketing providers, website hosting, analytics services, and customer relationship management tools
• Underwriting and transaction partners, including title and escrow companies, appraisers, credit bureaus, background check providers, attorneys, and insurance companies
• Capital partners and investors on a need-to-know basis in connection with funding a loan or managing a loan portfolio
• Regulators, law enforcement, and legal advisors when required by law or to protect our rights, property, or safety
• Successors in interest in the event of a merger, acquisition, reorganization, or sale of assets

We require our service providers to handle your information consistent with this Privacy Policy and applicable law. We do not sell or rent your personal information to third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to recognize returning visitors, remember your preferences, measure site performance, and support marketing efforts. Cookies are small text files placed on your device when you visit a website.

Types of Cookies We Use

• Essential cookies required for the site to function properly
• Analytics cookies that help us understand how visitors use the site (for example, Google Analytics)
• Marketing and advertising cookies that may be used to measure the effectiveness of our campaigns and deliver relevant messages

You can control cookies through your browser settings, including deleting existing cookies and blocking future ones. Disabling cookies may affect how the website functions. Some browsers also offer a "Do Not Track" signal — because there is no industry-standard response, our site does not currently respond to these signals.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. This includes secure document upload portals, encrypted data transmission where appropriate, access controls, and ongoing staff training.

Despite these safeguards, no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk. If you believe your information has been compromised, please contact us immediately using the information at the bottom of this policy.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, to comply with legal and regulatory requirements, to resolve disputes, and to enforce our agreements. Retention periods vary based on the type of information and the legal, tax, audit, or accounting obligations that apply to it.

When information is no longer required, we will securely delete, destroy, or anonymize it in accordance with our internal data retention procedures.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you. These rights may include:

• The right to request access to the personal information we have about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information, subject to exceptions required by law
• The right to opt out of marketing communications at any time
• The right to restrict or object to certain processing of your information
• The right to data portability in certain circumstances

To exercise any of these rights, please contact us using the information in the Contact Us section below. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law.

To stop receiving marketing emails, you can also click the "unsubscribe" link in any marketing email we send. Please note that even if you opt out of marketing messages, we may still send you transactional communications related to your loan or investment.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information.

We do not sell your personal information as that term is defined under California law, and we do not share personal information for cross-context behavioral advertising in a way that would require an opt-out right under California law.

California residents may submit rights requests by contacting us using the details in the Contact Us section. We will not discriminate against you for exercising any of your privacy rights.

Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete that information.

Third-Party Links & Services

Our website may contain links to third-party websites, applications, or services that are not operated by Prime Pinnacle Investments. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party site you visit, as we are not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice on our website or by email.

We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a concern, please reach out to us: